Butter Cafe Victor

The food is super delicious (5 stars) and we would love to go back. However we had a bad experience the first time. We were told it would be a 30 minute wait which was fine, they took our names (it was just the two of us) and we were willing to wait, but then almost an hour later no one had called our name, so we went inside to ask. They told us that they were no longer seating people, what?!!? So we had waited for nothing and no one bothered to come out and inform us of this news. So we asked them why they took our names in the first place, and make us wait so long only to turn us away. They argued that the kitchen really needed a break.... At this point we were quite upset and rightly so. Especially since we had driven over the pass to eat here. Thankfully another server, (perhaps the supervisor/manager?) overheard the conversation and she was nice enough to figure it out and seat us. I'm all for supporting local businesses, and I realize there's a shortage of staff (I am 1 of 2 people left in my entire department at my own workplace, so I know all about it), but don't act all sketchy and make excuses to turn people away AFTER you've taken their names and made them wait so long. That isn't good business ethics. Hopefully this was just a one off thing. Because we have loved their other eatery "Streetfood" since they first opened, and we hope to go to Butter a few more times before we move away.